Frequently asked questions

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FAQ

Product questions

Does Wrènew Violet Hue Dry Shampoo stain?

No - This is a temporary water soluble product and will rinse out with your normal wash routine. It is not intended to replace your normal toning routines. We do suggest a good scrub when washing to be sure to cleanse any colour build up if you have been using it for a lengthy period between washes.

Does Wrènew Violet Hue Dry Shampoo suit all blondes?

Yes!

Wrénew® Violet Hue Dry Shampoo suits all blondes. Results will vary based on your shade and tone of blonde.

Darker / Sandy Blonde: Application will lighten and leave a contrasting ashy tone; you may wish to use a little more product to target warm areas for ultimate results.

Medium / to Light Blonde: Refreshes and restores cool tones, especially when a little grease starts building up and darkening your lighter hair.

Light / to Platinum Blonde: Brightens and maintains. You may wish to be a little more conservative with application / blend well if you have no regrowth or brass to be sure no violet hues are seen.

Does the Dark Hue Dry Shampoo suit all brunettes?

Yes!

The Dark Hue Dry Shampoo suits all brunettes. It is a super versatile product, suiting light brunettes right through to super dark or black hair. It is also a great match for dark blonde hair, or blondes with dark roots looking to root smudge.

How long does a canister of dry shampoo last?

This will vary for each individual depending on hair thickness & length, excessive oil vs normal, clean colour vs brass but based on an average of regular use, 3 - 5 months.

Shipping and returns

Do you have a shipping policy?

You can read all of our shipping information here.

Do you ship internationally?

Currently we ship within Australia and to New Zealand.

We are working to bring WRENEW & CO to the rest of the world! Please continue to check back as we start offering our products internationally. Sign up to our mailing list to be the first to know when this happens.

Do you accept returns?

Please read our refund policy here.

Where do you product ship from?

All of our products are shipped from the Mid North Coast of NSW, Australia.

My order hasn't arrived yet

We ship all of our orders with Australia Post. A tracking number will be sent to you via email once the item has been shipped. You may track your order directly on the Australia Post website or app.

General enquiries

Where are your products made?

All of our products are formulated and made at our headquarters on the Mid North Coast of NSW, Australia.

Where do you source your products and ingredients?

With dozens of individual product and ingredient suppliers, we take pride in sourcing nearly all of them from within Australia.

Still have questions?

Reach out to us today.